General Shipping 

  • Free shipping on orders over $50. 
  • For orders under $50 before tax, a flat shipping rate fee of $8.99 is applied at checkout. Shipments within the US are shipped via USPS.
  • We are able to ship anywhere within the United States 
  • Orders ship Monday – Friday (Please allow extra time for order processing) 
  • Some items within your order may ship separately. You will never be charged more for shipping and handling than what appears at checkout 
  • We do provide shipping time estimations for all of our products. We will work to get your order to you as quickly as possible, but please note that our shipping lead times are all estimations and we cannot guarantee an order to arrive by a specific time. We encourage you to ship all items to a permanent address in order to ensure successful delivery 

International Shipping 

At this time, we cannot offer international shipping.  

Shipping Multiple Orders 

Multiple orders placed on the same day cannot be combined and will ship separately.  

Shipping to Multiple Locations 

Unfortunately, we cannot split up an order and ship to multiple locations. If you wish to send items to different locations, please place a separate order for each shipping address.  

Address Changes 

We are unable to change or update a shipping address once an order has been placed. Please be sure to check your shipping details prior to submitting your order.  

APO/FPO Shipping 

We are able to ship our products to U.S. Military APO/FPO addresses. When completing your Shipping Address during checkout, please make note of the following: 

  • The City must be entered as either APO or FPO 
  • The State must be selected as either ‘AA’, ‘AE’, or ‘AP’ 
  • The Country must be United States 
  • You must enter your Zip Code 
  • Always remember to enter your full name, grade, and PSC or unit number 

Please note: Orders shipped to an APO/FPO address take longer to be delivered. Please allow 2-4 weeks for your package to arrive.  

Customer Service Hours 

Our customer service team is available Monday – Friday 10am – 6pm EST. If you send an email over the weekend longhornsteakhouse@harperandscott.com, or use the chat feature, our customer service team will contact you the following Monday.